TECHNOLOGY, WITH SOMEONE ON YOUR SIDE

Your go-to for
anything
with a screen.

Apple ecosystem specialist with 27 years of hands-on work. You write to me when the system goes down, when a program stops working, or when it is time to replace equipment and you need to know what to buy.

And when off-the-shelf software does not fit, I build what is missing.

Download my CV See my experience

Every client review I have is a five-star review

Francisco X CarrascoSan Rafael, Mendoza · Working worldwide27years
of hands-on work

What I take off your plate

It almost always starts with the same sentence. It is almost never the machine.

The call · an ordinary Tuesday

“My computer is so slow.”

That is how it almost always starts. Then I take a look, and the same four things turn up.

Symptom 01

The disk filled up and work stopped.

That is what finally gets me the call. Duplicates, caches, installers from three years ago: none of it is needed.

Over 100 GB free, and it runs again.

Symptom 02

A paid antivirus begging to be renewed.

More often every time, and more desperate every time. Windows already comes with its own, switched on from day one.

One subscription fewer. The same protection.

Symptom 03

A disk split in half by a previous technician.

C full to the brim and D empty, and nobody knows what for.

I move what was on D over to C, delete D, and C gets the whole disk.

Symptom 04 · on Mac

Thousands of photos stuck on a phone, with no backup.

Scattered across folders and external drives, with duplicates nobody can tell apart. For three dollars a month they live in one place, in sync on every device.

And with the family plan, the whole household shares it.

All clear

None of that gets fixed by buying a new computer.

It gets fixed by looking at what happened. Which is, basically, what I do.

symptoms 0/4

‹ Fran Xonline

hi Fran, my computer is sooo slow 😩9:41

Did you fill it with photos, or is something asking you for money?9:42

Storage

Documents System Clutter

7.2 GB available of 256 GB
Your startup disk is almost full

Reports Photos

It gave up. Windows already had its own, for free.

Disk Management

C:119 GB

2 GB free

D:119 GB

115 GB free

New model32 GB · 1 TB · latest generation

Reports Photos

The same machine. 117 GB free · no subscriptions · photos in one place

01 / MY SPECIALTY

Apple ecosystem

Mac, iPhone and iPad working as one. Photos in a single place, no duplicates and in sync, with the iCloud storage shared across the whole family. This is my niche, and I also build and ship my own apps for macOS and iOS.

02 / SUPPORT

Windows and infrastructure

Windows and Android support, LAN and Wi-Fi networks, backups, printers, user access and preventive maintenance. Remote troubleshooting and on-site work.

03 / BUILD

Automation and business systems

WhatsApp automation with MessageBird and ActiveCampaign, WordPress and WooCommerce, CRM workflows, and custom systems when off-the-shelf software does not fit.

The rest is what can cost you the year

Nobody remembers to turn the backup on. Then a disk fails, a phone goes missing, a laptop gets soaked, and there is nowhere to go back to. When I review a setup, that is the first thing I leave running on its own, with nobody having to remember anything.

And when what exists does not fit

Not mockups, not prototypes: finished systems, with the whole workflow solved end to end. The timings below are real, from the first line of code to the delivered system.

Two weeks

School enrolment system

Families submit their paperwork by photographing it with a phone. No scanner, no PDF, no trip to the office. The school reviews and approves it from an admin panel. Built and working.

Six days

Accounts-receivable system

For the same school, straight after the first one: who owes what and since when, with current balances, notices to families, and clearance certificates. Six days from the first line of code to the delivered system.

Published and in use

My own apps

Riesgo País, Me Robaron El Celu and Speak Emoji on the App Store, for iPhone. DoubleMouse for macOS, plus Achicar PDF and Optimizar PC Vieja for Windows, all three open source. Design, code, release and support: all mine.

Contributions to other people’s projects

Cardinal is my contribution to cardisoft’s file search: the search engine is theirs, the interface work is mine. And Liturgia de las Horas is a wrapper around liturgiadelashoras.github.io, which is where all the liturgical content comes from.

Experience

Since 1999 across companies, industry, e-commerce, schools and retail, in Argentina and the United States.

Systems Specialist · FranXC (Independent) Aug 2023 – Present
Remote and on-site technical support for Windows, macOS, mobile devices, networks, websites and business applications. Diagnose, solve, and train users in plain language.
Administrator · Instituto Juan Santos Gaynor Nov 2024 – Mar 2026
Budgets, payments, vendor coordination, cash tracking and day-to-day facility services.
Technology Manager · El Club del Té May 2019 – Aug 2023
Selected, implemented and maintained the business technology that simplified sales and operations. Built a WhatsApp automation with MessageBird and ActiveCampaign; supported e-commerce, CRM and course production.
IT Support Specialist & Technology Instructor · Colegio FASTA Catherina 2014 – 2024
Classroom and staff computers, networks, backups, servers and audiovisual systems. Taught Robotics and Computational Thinking to early-childhood students.
Professional Photographer · Independent 2009 – Present
50 weddings plus corporate and social events, and 150+ real-estate assignments for Century 21 in Buenos Aires.
Technician & Instructor · Independent technical services 2001 – 2019
PC building, one-to-one computer lessons, and technical support by phone, remotely and on site, on Mac and PC, iPhone and Android. Network setup and maintenance, virus and malware removal, and web design: seven client sites.
Lift Operator Foreman · Aspen Skiing Company 2006 – 2009
Two winter seasons at a US ski resort, on a work visa sponsored by the company, in charge of a team of operators. This is where I learned English, working and living in the language.
Systems · Aristarco / AMESA 1999 – 2001
Started as an office junior and was working on systems within three months; ended up responsible for every computer in the company.

Download the full CV (PDF)

Who I work with

Companies and industry across Argentina, Mexico and the United States, along with schools, retail and professional practices. In Spanish and English.

Instituto Juan Santos Gaynor
El Club del Té
Colegio FASTA Catherina
Klantenn (Mexico)
Laapsa S.A. (Argentina)
Century 21
Aspen Skiing Company

Laapsa and Klantenn are two lubricant companies owned by the same person, one in Argentina and one in Mexico. I provide remote support to both: the same owner trusted me with running his second company’s systems, in another country.